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PM5003 Communication Skills for Technical Professionals
 
 
Duration 3 Days
Delivery Method Instructor Led
Public Price $1650.00


DESCRIPTION (Return to Top)

In these difficult economic times, job advancement and promotions are harder to come by. The few available promotions are going to be given to the best communicators, not necessarily to the technical experts.

For years, strong technical skills were all that you needed to be successful, but today, being technically competent is not enough. Successful systems people can communicate their ideas, wants and needs, and listen carefully to those of others.

Systems professionals need to communicate because the volume of information continues to grow. You need to understand more. You need to explain more. You and your managers, subordinates, peers, and endusers need to send and receive clear and concise information.

Whether you usually communicate orally or in writing, this seminar will help you improve your skills. Speak clearly in one-on-one, small group and presentation situations. Listen more attentively to your coworkers. Put power into your written communications.

Attending this seminar will improve your communication skills, making you more valuable and promotable to your employer.

So whether you’re in a technical management position or are aspiring to be, learn to communicate today. It could be your promotion ticket tomorrow.



AUDIENCE (Return to Top)

Systems, MIS and operations managers, team leaders, project managers, consultants, help center managers and staff, systems analysts, database administrators, and programmers.

Anyone who works with technical information or technical professionals such as technical trainers, technical writers, technical sales managers, and product managers.



OBJECTIVES (Return to Top)

Benefits of attending this skill-building seminar:

  • Gain self-confidence by mastering the steps proven to increase effective communication.
  • Uncover your personal communication style and how it affects all your communications.
  • Discover problem solving and conflict resolution techniques that really work.
  • Turn communication stumbling blocks into stepping stones of career success.
  • Minimize time spent on technical support by communicating technical information in non-technical terms.
  • Choose words and non-verbal clues that sell your systems ideas to upper management.
  • Diagnose sources of communication problems and develop improvement strategies.


TOPICS (Return to Top)
  • Learn the Basics of Effective Communication
  • Avoid Communication Breakdowns
  • Examine Active Listening Skills
  • Improve your Speaking Skills
  • Use a Variety of Speaking Techniques
  • Get More Out of Meetings
  • Deliver Quality, Effective Presentations
  • Hone Your Technical Writing Skills